Technical Questions
- Why is an order from the “Interesting Order” email no longer available when I click on it?
- Why was my account restricted and what should I do now?
- Can I change the language in the ONLOGIST app and portal?
- How can I disable the “Interesting Jobs” emails?
- Why is the ONLOGIST app not compatible with my device?
- Why can't I upload my trade licence?
- What should I do if I cannot identify myself via IDnow?
- Why can't I upload pictures?
- Do I have to register with Zendesk?
- How do I add a trailer to my profile?
- How do I create new drivers as a multi-driver account holder?
- Where can I find my submitted price offers?
- What can I find under the "Current orders" tab?
- What can I find under the "Arrived journeys" tab?
- What does the “Cancelled” tab mean in the app?
- How does the status change work for an order?
- What should I bear in mind when entering licence plates in the protocol?
- What should I do if my account has been blocked?
- How can I delete my account?